Our 100% Money Back Guarantee
 
We Guarantee Your Satisfaction. The best just got better! Though it's very rare but if for any reason you are not satisfied with your purchase we want to know about it. 
 
If you think Himalayan Goji Juice doesn't match up to our description of it, return the unused portion for a 100% refund or exchange, the original shipping & handling charges are non-refundable. 
 

All returns must be authorized by us prior to returning the item(s). Customer Service will make available to you a "Return Merchandize Authorization Number" or "RMA" number. This number is to be displayed on the outside shipping carton.
 
Return the unused portion of your item(s) within 60-days from the date of purchase. We need you to return the unused product as it is. You are responsible to cover any shipping costs incurred to ship the item(s) back to our facility. We only ask that you include a short note telling us why you you weren't completely satisfied. It is mandatory to include the purchase order invoice (your sales receipt) with the products being returned.
 
Customer Service:

 

Email: info at gojiberryjuice dot us
Phone: 1-866-946-2368
Fax: 1-877-769-7998
 
Refund Instructions:

Please return your product to:

Freelife international
PO Box 5400
Milford CT 06460

 

Please be sure to include the purchase/invoice.
 
Packages that are returned without an RMA number will be refused upon returning to the warehouse(s).

Once we receive your return, we will gladly exchange your item(s) or return your money.

 

Refunds may be settled using the same payment method used to pay for the original purchase. All
refunds and rebates are done within a 3 week period.
 
Damaged, Defective, or Undelivered Product:

 

If product is damaged or defective, you are responsible to contact us within ten (10) business days from the purchase date. We will issue a call tag for the product and gladly send a replacement.
 
Please do not discard any product and/or packaging from the shipment until instructed by customer service in writing. We will inspect the undesirable product upon receipt.
 
In the event that a shipment does not arrive at the address specified for the order or your order is incomplete you must report to Customer Service that the product was not received. We ask that these reports are made within ten(10) business days from the purchase date.